Frequently Asked Questions
Everything you need to know about our sensory solutions.
What age ranges are your sensory toys suitable for?
We offer a diverse range of products suitable for all ages, from infants to adults. Each product page includes specific age recommendations and safety certifications to help you make the best choice for your child's developmental needs.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental United States. Once your order is processed, you will receive a tracking number via email to monitor your package's journey.
What is your return policy for sensory items?
We offer a 30-day return policy for most items in their original, unopened packaging. Due to hygiene reasons, certain products like chewable jewelry or putty cannot be returned once the seal is broken.
Are your products made from non-toxic materials?
Safety is our top priority. All our toys are made from high-quality, non-toxic, and BPA-free materials. They meet or exceed all current ASTM and CPSC safety standards for children's products.
Do you offer bulk discounts for schools or clinics?
Yes, we provide special pricing for educational institutions, therapy centers, and non-profit organizations. Please contact our support team with your tax-exempt documentation to set up a professional account.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through our partner, Shop Pay.